Privacy notice
Updated
This notice explains how MOAI handles information when you visit heymoai.com or get in touch. It does not cover a client’s own website or services.
Information you share
When you submit the contact form, email MOAI, or book a call, you share details such as your name, email address, business, and message. Please include only what we need to discuss your project.
Website visits
MOAI hosts this website on its own server. Cloudflare delivers website traffic and provides security services. MOAI and Cloudflare process operational information, such as IP addresses and request details, to serve and protect the website. Google Analytics helps MOAI understand visits and improve the website. Depending on your browser settings, analytics may use cookies or similar identifiers.
Contact form
The form uses Cloudflare Turnstile to help prevent spam. Your name, email, service choice, and message are sent through Resend to MOAI’s inbox so Pablo can respond. No marketing subscription is created. Analytics records a confirmed form submission without the content of your message or your contact details.
Bookings and other providers
Booking links open Cal.com, which processes appointment details under its privacy policy. Email communication is handled by the email providers involved. These providers operate under their own terms and privacy practices.
How information is used
MOAI uses information to respond to inquiries, discuss and deliver agreed services, improve the website, and meet applicable legal or accounting obligations. Information is kept only as long as reasonably needed for these purposes. MOAI does not publish your inquiries.
Your choices
You can limit cookies or analytics through browser and privacy controls. You can also ask MOAI about information you have shared, request a correction, or ask for deletion where applicable. Some records may need to be retained to meet legal obligations.
Contact
For a privacy question or request, email [email protected] or visit the contact page.